These Terms of Service ("Terms") govern your use of Rezervito, a Shopify app provided by MB Fe dev, Vilnius, Lithuania ("we," "us," "our"). By installing or using Rezervito, you ("you," "the merchant") agree to these Terms.

1. What Rezervito is

Rezervito is a booking-calendar app for Shopify stores. It lets your customers book appointments through a widget on your storefront, and gives you (the merchant) an admin interface to manage staff, services, bookings, no-show debts, and client blocking. Rezervito is a processor of your customers' personal data on your behalf — see our Privacy Policy and DPA for what that means and what data is involved.

2. Your account and eligibility

You must have a valid Shopify store and the authority to install apps on it.
You're responsible for the accuracy of the information you enter (services, prices, working hours, booking policies) and for how your staff use the app.
You're responsible for setting and communicating your own cancellation, no-show, and deposit policies to your customers — Rezervito enforces the mechanism (debt tracking, deposit collection, blocking), but the policy itself, and its legality in your jurisdiction, is yours to set.

3. Subscription, billing, and plans

Rezervito is billed through Shopify's own billing system (Shopify App Pricing) — charges appear on your regular Shopify invoice, not a separate bill from us.
Plan tiers, pricing, and what's included are described in the app and on the Shopify App Store listing; we may update pricing for future billing periods with reasonable notice.
Uninstalling the app cancels your subscription; Shopify's billing system stops future charges automatically. We don't separately bill you after uninstall.
We do not offer refunds for partial billing periods, except where required by law or at our discretion for a genuine service failure on our part.

4. Acceptable use

You agree not to:

Use Rezervito to collect or store data you don't have a legitimate right to collect (see the Privacy Policy's guidance on the notes field and sensitive data).
Use the client-blocking feature for purposes unrelated to managing no-shows, abuse, or genuine booking-conduct issues — it's not a general-purpose discrimination tool, and using it as one would violate applicable anti-discrimination law, which remains your responsibility to comply with, not ours.
Attempt to circumvent the app's booking-limit, rate-limiting, or security mechanisms.
Resell, sublicense, or white-label Rezervito without our written agreement.

5. Data and privacy

Our Privacy Policy and Data Processing Agreement (DPA) — both linked from within the app and at rezervito.fedevapps.com/privacy and /dpa — describe what data we process, why, how long we keep it, and the terms under which we process your customers' personal data on your behalf as a GDPR processor. Those documents are incorporated into these Terms by reference.

6. Service availability

We aim to keep Rezervito available and reliable, and maintain the backup and monitoring practices described in our internal operational documentation. We don't guarantee uninterrupted availability — Shopify itself, our hosting provider, or factors outside our control can cause downtime. We're not liable for lost bookings or revenue resulting from downtime, except where required by law.

7. Intellectual property

Rezervito, its code, design, and branding belong to MB Fe dev. Your own data (services, staff, customer records, booking history) belongs to you — see the Privacy Policy for export and deletion rights.

8. Limitation of liability

To the maximum extent permitted by law, MB Fe dev is not liable for indirect, incidental, or consequential damages arising from your use of Rezervito, including lost revenue from a missed or double-booked appointment, a no-show not correctly blocked, or a debt not correctly enforced. Rezervito is a tool to help you manage bookings — it does not guarantee any particular business outcome. Nothing in these Terms limits liability that cannot be limited under applicable law (e.g., liability for our own gross negligence or willful misconduct, or for a personal-data breach we're responsible for under GDPR).

9. Termination

You may uninstall Rezervito at any time. We may suspend or terminate your access if you materially breach these Terms (e.g., misusing the blocking feature for discriminatory purposes, or attempting to circumvent billing) after reasonable notice and an opportunity to correct the issue, except where the breach is severe enough that immediate suspension is necessary to protect other users' data or the integrity of the service.

10. Changes to these Terms

We may update these Terms; material changes will be communicated in-app, with the "last updated" date above reflecting the change.

11. Governing law

These Terms are governed by the laws of Lithuania, without regard to conflict-of-law principles, except where mandatory consumer-protection or data-protection law in your jurisdiction requires otherwise.

12. Contact

support@fedevapps.com — for questions about these Terms.